FAQs

Frequently Asked Questions

  1. What types of lighting products do you sell? We sell a wide range of lighting products, including LED deck lights, ceiling lights, vintage wall lamps, corporate office lights, Christmas and wedding lights, kids toy lights and more.

  2. How do I choose the right lighting for my space? Choosing the right lighting for your space depends on several factors, including the size of the room, the purpose of the space, and your personal style. Our expert staff can help you choose the perfect lighting for your needs.

  3. Do you offer installation services for your products We do not offer installation services, but we can recommend a professional electrician or contractor to install your lighting products.

  4. How do I know what size light fixture I need for my space? The size of the light fixture you need depends on the size of the room, the ceiling height, and the style of the fixture. Our expert staff can assist you in choosing the appropriate size fixture for your space.

  5. What is your return policy? We accept returns within 30 days of purchase with a valid receipt. The product must be in its original packaging and in new condition. Please see our Returns & Exchanges page for more information.

  6. Do you offer a warranty on your products? We offer a manufacturer's warranty on all of our products. The length of the warranty varies by product. Please see the product page or contact us for more information.

  7. Can I track my order? Yes, you will receive a tracking number once your order has shipped. You can track your order on our website or on the carrier's website.

  8. What payment methods do you accept? We accept all major credit cards, PayPal, and financing options through third-party providers. Please see our Payment Options page for more information.

  9. Can I place an order over the phone? Yes, you can place an order over the phone by calling our customer service team during business hours. Please have the product information and payment method ready.

  10. Do you offer discounts for bulk orders? Yes, we offer discounts for bulk orders. Please contact us for more information.

  11. How do I maintain my solar lights? To maintain your solar lights, make sure they are placed in a location that receives direct sunlight, keep the solar panel clean, and replace the batteries as needed. Please see our Solar Lights Maintenance Guide for more information.

  12. Can I use LED lights to save energy? Yes, LED lights are energy-efficient and can save you money on your electricity bill. Please see our LED Lights Buying Guide for more information.

  13. What festive lights do you offer? We offer a variety of festive lights, including string lights, fairy lights, and decorative lights for holidays and special occasions. Please see our Festive Lights Collection for more information.

  14. What types of office lights do you offer? We offer a variety of office lights, including desk lamps, floor lamps, and overhead lighting for commercial spaces. Please see our Office Lights Collection for more information.

  15. How do I contact customer service? You can contact customer service through our website's contact form. Please see our Contact Us page for more information.